FAQ

Frequent questions answered.

What are the check-in e check-out times?

Check-in: from 4 PM to 6 PM. Check-in is not possible before 2 PM and after 8 PM unless explicitly authorized. In any case, as we do not offer 24-hour reception service, we kindly ask guests to inform us in advance of their expected arrival time.
Check-out: must take place by 10:00 AM on the departure day, unless specifically authorized. Occupying the house beyond this time will result in payment for an additional night based on the rate applied to the booking.

Are the house and garden all for us?

The two floors of the house are for the exclusive use of guests, except for the private office located behind the curtains in the main lounge. The Green room will be made available in case of more than six guests. The garden area is for the exclusive use of guests and features a side pathway through the plants, sometimes used by Eugenia’s family (with great discretion) to move between the various properties.

Breakfast is included?

The breakfast is not included.

Can I come with the children?

Children are welcome and, up to the age of two, are accommodated free of charge. A retractable safety gate is installed at the top of the stairs to prevent children from descending the stairs or entering the lift without adult supervision.

Can I come with my dog?

Pets are not accepted.

Can I use the kitchen?

The property features a fully equipped kitchen. In the garden, you have access to a charcoal barbecue.

Can I explore Villa Bombrini?

Guests can walk along the driveway on their way to and from the gate, but it is forbidden to continue along the driveway upwards, venture into the surrounding grounds, or enter gardens other than the one in front of the house: these are all other people’s private properties.

How far is the Relais from the Chiavari Center? And from the sea?

We are 10 minutes walk from the historic center and 15 from the seafront.

Do we need a car to get around?

Chiavari can be visited on foot, but if you want to visit Portofino and San Fruttuoso or Le Cinque Terre, we suggest you consider the train or the boat, since the parking spaces are extremely limited.

If you want to visit the other places on the coast, in high season we recommend the train or public transport.

How far is the Relais from the bus and train station?

The station is about 15 minutes on foot, 5/10 by car depending on traffic.

How do I get from Genoa airport if I don't have a car?

Genoa’s Cristoforo Colombo airport is connected to the city center by taxi and bus.

It is therefore possible to arrive at the Piazza Principe train station.
The train journey from Genoa to Chiavari takes between 45 minutes and an hour and a half, depending on the type of train. From 1 July 2019 the ATP service Tigullio Airport Shuttle is active, which connects the Cristoforo Colombo airport to the towns of the Tigullio in about 70 minutes.

Where can I park my car?

There are 4 parking spaces in the courtyard inside the villa.

Can a bed be added in the room?

In the red room and the yellow room, it is possible to add a folding crib for small children up to two years old upon request., it is not possible to add beds, camp beds, mattresses, cots, etc.

What payment methods do you accept?

Cash, bank transfer, debit cards and credit cards of the following circuits: Visa, V-pay, Mastercard, Maestro, American Express, ApplePay and AndroidPay

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